Private companies, such as taxi aggregators, are opening up their tech platforms to help the government fight the crisis by tracking crowds in real-time. This crisis seems to have become a laboratory for the dawn of a new era of what we will call Gov Tech 3.0. This could be enabled through an interoperable tech architecture connecting disparate state and department tech systems and apps, built by innovators, enabling migrants to get real-time information about and access to their entitlements. The invisible rules that are coded into “tech” need to be made transparent through thoughtful design principles, legislation, governance frameworks and public engagement. A recent government white paper put out on mygov.in has invited public consultation on some of these critical open questions around National ODEs.

Source: Hindustan Times June 11, 2020 13:48 UTC